Of late we have seen a growing interest in building ð€Çdisaster recoveryð€Ý solutions for both the data and the voice applications so critical for business operation. First, we need to make sure we understand the difference between redundancy, resiliency and other configuration options to assure business continuity. Many more installations now include the use of a remote ð€Çcollocationð€Ý facility as an key component of the installation plan. What is the best way to configure a ShoreTel HQ server, for example to provide for continued operation under a wide variety of options.